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Terms and condition

We reserve the right to make changes at any time to the Goldenwell Sites, these terms and conditions, our policies, and/or terms applicable to a service, registration, or download.


You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Goldenwell.com so long as the link does not portray Goldenwell or Sunvalleytek in a false, misleading, derogatory, or otherwise offensive matter. Without our prior written consent, you may not exploit the Goldenwell Sites or any content appearing therein for commercial purposes. If you are under age 13, you may use the Goldenwell Sites only with involvement of a parent or guardian. Any unauthorized use of the Goldenwell Sites or use in violation of these terms and conditions terminates this limited license.


When you visit Goldenwell.com or send e-mails to us, you are communicating with us electronically and therefore consent to receive communications from us electronically. We may communicate with you by e-mail or by posting notices on the Goldenwell Sites. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


We attempt to be as accurate as possible in the descriptions of our products and support services. However, we do not warrant that any product and/or support descriptions or other content on the Goldenwell Sites is accurate, complete, reliable, current, or error-free. If you purchase a Goldenwell product either through an authorized retailer, and you believe it is not as described on the Goldenwell Sites, or you believe you have not received support for your product as provided in the Limited Warranty, your sole remedy is to return the product in accordance with our Return Policy.


For information about our return policy or the Limited Warranty for Goldenwell products, please visit the Warranty Information page


Goldenwell provides customer support service in accordance with these terms and conditions, the terms and conditions indicated in your warranty, and as may be supplemented on the Warranty Information page. Goldenwell will use commercially reasonable efforts to provide the Support Services in a professional manner, but cannot guarantee that every question or problem raised by you can or will be resolved.


All content included on the Goldenwell Sites, such as text, graphics, logos, button icons, images, and software, and the compilation thereof are, unless otherwise stated, the property of Goldenwell and/or its licensors and protected by China and international copyright laws and other laws and regulations.